tht89 Privacy Policy

tht89 ("tht89", "we", "us", or "our") is an internationally licensed online betting and gaming platform accessible at https://tht89.vip. We are committed to protecting the privacy and personal data of every individual who visits, registers with, or interacts with our platform.

This Privacy Policy applies to all personal data collected and processed by tht89 in connection with your use of our website, mobile-optimised interface, customer support channels, and any promotional communications we send. It should be read alongside our Terms & Conditions and our Responsible Gaming policy, which together govern your relationship with tht89.

By creating a tht89 account or by continuing to use the platform after this policy has been updated, you acknowledge that you have read and understood how we handle your personal data as described in this document. If you do not agree with any part of this policy, you should discontinue use of the platform and contact support at [email protected] to request account closure.

We collect personal data in several categories depending on the nature of your interaction with the tht89 platform. The table below summarises the key data types we process:

We collect only the data that is necessary and proportionate for the purposes described in this policy. We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data unless specifically required by applicable law for responsible gaming compliance purposes.

tht89 collects personal data through the following mechanisms:

• Direct Registration: When you create a tht89 account, you provide identity, contact, and payment information directly through our registration form.
• KYC Submission: When you submit documents for account verification, we collect copies of those documents and any associated biometric imagery you voluntarily submit.
• Transaction Processing: Every deposit and withdrawal you initiate generates transaction records, including payment method identifiers and transaction amounts in IDR.
• Platform Usage: We automatically record technical data — such as IP address, device identifiers, and session logs — whenever you access the tht89 website or mobile interface.
• Customer Support Interactions: When you contact our support team via live chat or email, the content of those communications is recorded and stored for quality assurance and dispute resolution purposes.
• Cookies and Tracking Technologies: We use first-party cookies and similar tracking technologies as described in Section 9 of this policy.
• Third-Party Sources: In limited circumstances, we may receive data about you from third parties such as identity verification agencies, fraud-prevention services, or payment processors. This data is used only to supplement our internal records for the purposes of KYC and security compliance.

tht89 processes your personal data for the following specific and legitimate purposes:

• Account Creation & Management: To register, verify, and maintain your tht89 member account, including processing your login credentials securely.
• Transaction Processing: To facilitate deposits and withdrawals via Indonesian local banks (BCA, BRI, BNI, Mandiri, CIMB Niaga) and e-wallets (OVO, DANA, GoPay, ShopeePay, LinkAja) in Indonesian Rupiah (IDR).
• Identity Verification (KYC): To verify that you meet the minimum age requirement of 21 years, confirm your identity, and comply with our anti-money-laundering obligations.
• Platform Security & Fraud Prevention: To detect and prevent fraudulent activity, unauthorised account access, multi-accounting, and any other conduct prohibited under our Terms & Conditions.
• Responsible Gaming Compliance: To monitor your gaming activity, enforce self-imposed limits, and identify behavioural patterns that may indicate problem gambling in accordance with our Responsible Gaming commitments.
• Customer Support: To respond to your queries, resolve disputes, and provide technical assistance via live chat and email.
• Marketing & Promotions: To send you promotional offers, bonus notifications, and platform updates — but only where you have opted in to receive such communications. You may withdraw consent at any time.
• Legal & Regulatory Compliance: To comply with applicable laws, respond to lawful requests from regulatory bodies, and enforce our platform policies.
• Platform Improvement: To analyse aggregated, anonymised usage data for the purpose of improving platform performance, game selection, and user experience.

Every instance of personal data processing at tht89 is grounded in one of the following lawful bases:

6.1 Service Providers. tht89 shares personal data with carefully selected third-party service providers who process data on our behalf and under our instruction. These include payment processors (facilitating transactions via BCA, BRI, BNI, Mandiri, OVO, DANA, GoPay, and ShopeePay), identity verification providers, cloud hosting and infrastructure providers, and customer support software vendors. All service providers are contractually bound to process your data only as instructed by tht89 and to maintain appropriate security standards.

6.2 Game Providers. When you play games from third-party studios — including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Pocket Games Soft, and Spribe — your game session data (stake amounts, bet outcomes, session timestamps) is transmitted to those providers' systems for game-round resolution. These providers operate under their own data processing agreements with tht89 and are not permitted to use your data for independent marketing purposes.

6.3 Regulatory & Law Enforcement. tht89 may disclose your personal data to governmental authorities, regulators, or law enforcement agencies when required to do so by applicable law, court order, or where we have a good-faith belief that disclosure is necessary to prevent fraud, money laundering, or other criminal activity.

6.4 Business Transfers. In the event of a merger, acquisition, or sale of all or substantially all of tht89's assets, your personal data may be transferred to the acquiring entity as part of the transaction. You will be notified by email of any such transfer and of any consequential changes to this Privacy Policy before your data is subjected to a different privacy policy.

6.5 No Third-Party Marketing. tht89 does not share, sell, or rent your personal data to any third party for their own independent marketing or advertising purposes.

7.1 Active Accounts. We retain your personal data for as long as your tht89 account remains active and for the period necessary to fulfil the purposes outlined in this policy.

7.2 Closed Accounts. Upon account closure, tht89 retains certain categories of personal data for a minimum of five (5) years from the date of closure. This retention period reflects our obligations under applicable anti-money-laundering regulations, financial record-keeping requirements, and our need to defend against any legal claims that may arise in connection with your account activity.

7.3 KYC Documents. Identity verification documents (KTP copies, passport scans, selfie photographs) are retained for the full five-year post-closure retention period. After this period, they are securely deleted from our active systems and any backup archives in which they are stored.

7.4 Communications Records. Live chat transcripts and email correspondence are retained for two (2) years from the date of the interaction. After this period, they are anonymised or deleted.

7.5 Marketing Data. Where you have opted in to receive marketing communications, we retain your marketing preferences until you withdraw consent. Upon opt-out, your contact details are removed from active marketing lists within five (5) Business Days, though they may be retained in suppression lists to ensure you are not inadvertently re-contacted.

tht89 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• 256-Bit SSL/TLS Encryption: All data transmitted between your device and tht89's servers is encrypted using industry-standard 256-bit SSL/TLS protocols. Your login credentials, payment details, and personal information are never transmitted in plain text.
• Encrypted Data Storage: Sensitive personal data stored on tht89's servers — including identity documents and financial records — is encrypted at rest using AES-256 encryption.
• Access Controls: Access to personal data is restricted to tht89 staff and authorised service providers on a strict need-to-know basis. All internal access is logged and subject to periodic audit.
• Intrusion Detection & Prevention: Our infrastructure is monitored continuously by automated intrusion detection systems. Any anomalous access patterns trigger immediate review by our security team.
• Password Security: Member account passwords are stored using one-way cryptographic hashing algorithms. tht89 staff cannot view or retrieve your password — only reset it through a verified identity challenge.
• Two-Factor Authentication (2FA): tht89 strongly recommends that all members enable two-factor authentication on their accounts for an additional layer of login security.
• Penetration Testing: tht89's platform undergoes periodic penetration testing by independent security specialists to identify and remediate potential vulnerabilities before they can be exploited.

Despite these measures, no internet-connected system can guarantee absolute security. In the unlikely event of a data breach that poses a material risk to your rights, tht89 will notify affected members promptly in accordance with applicable data protection obligations.

9.1 What Are Cookies. Cookies are small text files placed on your device when you visit a website. tht89 uses cookies and similar tracking technologies (such as local storage and session tokens) to maintain your login session, remember your preferences, and gather analytical data about how the platform is used.

9.2 Cookie Categories. The cookies used by tht89 fall into the following categories:

9.3 Managing Cookies. You may control cookie behaviour through your browser settings. Most modern browsers allow you to block or delete cookies. Please note that disabling strictly necessary cookies will prevent you from logging into your tht89 account and will impair core platform functionality. Disabling functional or analytical cookies will not affect your ability to play but may reduce the personalisation of your experience.

9.4 Do Not Track. tht89 recognises Do Not Track (DNT) browser signals. Where a DNT signal is detected, we will not activate marketing or retargeting cookies for that session.

As a tht89 member, you hold the following rights with respect to your personal data. You may exercise any of these rights by contacting our support team at [email protected]. We will respond to all valid requests within thirty (30) calendar days of receipt, and will explain our reasoning if we are unable to fulfil a request in whole or in part.

11.1 Strict Age Requirement. tht89 is strictly an adults-only platform. No person under the age of 21 may register an account, deposit funds, or access any betting or gaming content on the platform. This requirement applies regardless of the laws of any particular jurisdiction.

11.2 No Data Collection from Minors. tht89 does not knowingly collect personal data from individuals under the age of 21. Our registration process includes a mandatory date-of-birth declaration and is backed by our KYC verification procedure, which requires government-issued identity documents confirming the member's age.

11.3 Detection and Remediation. If tht89 discovers that personal data has been collected from a person under 21, we will immediately suspend the relevant account, delete all associated personal data, reverse any transactions to the extent operationally possible, and take appropriate action in accordance with our responsible gaming obligations.

11.4 Parental Controls. Parents and guardians who share devices with minors are strongly encouraged to implement appropriate parental control software to prevent access to online gambling platforms including tht89. If you suspect that a minor has accessed our platform, please contact us immediately at [email protected].

12.1 Transfer Scenarios. As an internationally operated platform, tht89 may transfer your personal data to, and store it on, servers located outside of Indonesia. This may occur when we use cloud infrastructure providers, game studio APIs, or fraud-prevention services whose data centres are located in other countries.

12.2 Safeguards. Where personal data is transferred internationally, tht89 ensures that appropriate safeguards are in place to maintain a level of data protection equivalent to the standards described in this policy. These safeguards include contractual data processing agreements incorporating standard data protection clauses, and selection of service providers who operate under internationally recognised security certifications.

12.3 Your Acknowledgement. By registering a tht89 account, you acknowledge and consent to the international transfer of your personal data as described in this section, subject to the safeguards outlined above.

13.1 Right to Update. tht89 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or the services we provide. The most current version will always be published at https://tht89.vip/privacy-policy, with the "Last Updated" date revised accordingly.

13.2 Material Changes. Where an amendment materially changes how we process your personal data, we will provide advance notice to registered members via email to the address on file, or via a prominent notice on the tht89 platform, at least fourteen (14) days before the change takes effect.

13.3 Continued Use. Your continued use of the tht89 platform following the effective date of any policy update constitutes acceptance of the revised Privacy Policy. If you do not accept an update, you should contact [email protected] to arrange account closure before the effective date.

For all privacy-related enquiries — including subject access requests, erasure requests, consent withdrawal, or complaints about how tht89 handles your personal data — please contact us through the following channels:

• Email (Privacy & Data Requests): [email protected] — include "Privacy Request" in the subject line along with your registered account username. Responses are provided within 1–2 Business Days for routine enquiries; formal data subject requests are fulfilled within 30 calendar days.
• Live Chat Support: Available 24 hours a day, 7 days a week via the tht89 platform. Our Indonesian-speaking support agents can triage your privacy request and escalate it to our data team where necessary.
• Operating Hours (Live Chat): 24/7, including all Indonesian national holidays — Idul Fitri, Independence Day (17 August), Nyepi, and all other gazetted public holidays. All times referenced in processing timelines are measured in Western Indonesia Time (WIB, UTC+7).

Please note: tht89 will never contact you asking for your account password, PIN, or full banking credentials via email or chat. Any communication purportedly from tht89 requesting such information should be treated as fraudulent and reported to us at [email protected] immediately.